Onboarding videos for customer success, made at the speed of your roadmap
Turn any flow in your product into a clean, captioned walkthrough. Point Flowcase at your app, describe the steps, and get a launch-ready MP4 back.
Customer success lives and dies by what customers actually do after the kickoff call. A video that shows the exact path to first value beats a forty-minute screen share that nobody rewatches. But cutting those videos by hand eats the hours you need for accounts.
Flowcase records your real product and renders the result in the cloud. You write the flow in plain English or hand it exact steps. It plans the clicks, captures a clean run, and zooms into each field so customers always look where it matters.
First value, faster
Show the exact path to the aha moment so new users get there without a live call.
Your library stays current
When the product ships a change, rerun the flow instead of re-recording from scratch.
Real account, real screens
Authenticated capture records as you, so videos match what customers actually see.
Camera that guides the eye
Auto-zoom and eased cursor motion keep viewers focused on the click that counts.
From a written flow to a finished walkthrough
Start with the moment that matters: connecting an integration, inviting a teammate, building the first report. Type the goal in plain English, or give exact scripted steps when the path has to be precise.
The AI agent drives your app to reach that goal, then a director pass groups the raw clicks into paced, named scenes with timing and importance. You get a video that reads like an editor cut it, not a raw recording with dead air.
Record inside the accounts your customers see
Onboarding videos fall flat when they show an empty demo workspace. Save a login session once on the Connections page, and Flowcase records as your account without ever seeing your password.
Now the walkthrough shows real navigation, real settings, and the screens a customer will recognize the second they log in. That is the difference between a generic tutorial and a video that feels made for them.
Why this beats screen recording by hand
A hand-cut video means setting up clean data, rehearsing the click path, re-recording when you fumble, then trimming, zooming, and captioning in an editor. One feature change and the whole thing is stale.
With Flowcase, the camera eases into each click and back out on its own, the cursor moves on smooth eased paths, and captions are generated for you. When the product changes, you rerun the flow instead of starting over. Your library stays current as the roadmap moves.
Built to scale across your whole onboarding library
One account rarely needs one video. It needs a series: setup, the core workflow, the power-user features that drive renewal. Flowcase renders in the cloud up to 4K, so you can queue a batch and keep working.
Drop the finished MP4 into your help center, your in-app checklist, a welcome email, or a QBR deck. Same source flow, reused everywhere your customers learn.
Frequently asked questions
- How does Flowcase make onboarding videos for customer success teams?
- You give Flowcase your app's URL and the flow you want to show, either as a plain-English goal or exact scripted steps. It drives the app, captures a clean run, groups the clicks into paced scenes, adds auto-zoom and captions, and renders a finished MP4 in the cloud. No editor and no local install.
- Can it record flows that need a login?
- Yes. Save a login session once on the Connections page and Flowcase records as your account. It never sees your password, and the video shows the real screens your customers work in, not an empty demo space.
- What happens when our product changes and a video goes out of date?
- Rerun the same flow. Because the steps are written down rather than baked into a one-take recording, you regenerate the video instead of rebuilding it by hand. That keeps a large onboarding library current as you ship.
- Where can I use the finished videos?
- Anywhere that takes an MP4: your help center, in-app onboarding checklists, welcome and re-engagement emails, Slack, or a slide in a customer review. One source flow, reused across every touchpoint.
- Do I need video editing skills?
- No. The director pass handles pacing and scene structure, auto-zoom handles the camera, and captions are generated for you. You describe the flow; Flowcase handles the production work an editor would normally do.
- What resolution and length can I get?
- Cloud rendering goes up to 4K depending on your plan. The free plan includes 3 minutes of rendered demo each month at 1080p, and paid plans raise the resolution, the monthly pool of rendered seconds, and add the AI agent and API access.
Keep exploring
Make your first onboarding video free
Get 3 minutes of rendered demo every month, no card needed. Point Flowcase at one flow your customers struggle with and see the walkthrough it sends back.
3 min of rendered demo free every month · no card needed